Nuvielis respects your privacy and is committed to protecting your personal information. This policy explains how we collect and use your information when you visit our website or place an order.
Contact: supportnuvielis@gmail.com
1. Information We Collect
We may collect your name, email address, phone number, delivery address, order and billing information, payment information, technical information such as IP address and device information, and cookie and website usage information.
2. How We Use Your Information
We use your information to process and deliver orders, process payments, provide customer support, prevent fraud, improve our website and services, send marketing communications where you have given consent, and meet our legal obligations.
3. Who We Share Your Information With
We may share relevant information with trusted service providers involved in operating Nuvielis, including Wix, payment providers, delivery and fulfilment partners, suppliers responsible for fulfilling orders, and website, analytics, review or marketing service providers where applicable.
4. International Data Transfers
Some service providers or suppliers may process personal information outside the UK. Where required, appropriate safeguards will be used to protect your information.
5. How Long We Keep Your Information
We keep your personal information only for as long as necessary to provide our services and meet legal, accounting and reporting requirements.
6. Your Rights
Under applicable UK data protection law, you may have the right to access, correct or delete your personal information, restrict or object to certain processing, request data portability, and withdraw consent where applicable.
To exercise your rights, contact us at:
7. Cookies
Nuvielis uses cookies and similar technologies to operate the website, improve your experience and, where permitted, support analytics and marketing.
You can manage your preferences through our Cookie Settings.
8. Complaints
If you have concerns about how we use your personal information, please contact us at:
You may also contact the UK Information Commissioner's Office (ICO).
9. Changes to This Policy
We may update this Privacy Policy when necessary to reflect changes to our services or legal requirements.